Stethoscope

Ashurst Health Centre | Lulworth | Skelmersdale | Lancashire | WN8 6QS | telephone 01695 736 110

Welcome to Ashurst Primary Care

 

 

Medical Records

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Opening Hours

Monday 8:30am - 6:30pm
Tuesday 8:30am - 6:30pm
Wednesday 8:30am - 1:00pm
Thursday 8:30am - 6:30pm
Friday 8:30am - 6:30pm
Saturday Closed
Sunday Closed

We offer additional extended hours for pre-booked appointments only:

Monday: 6:30pm - 8:00pm
Tuesday: 6:30pm - 8:00pm(Nurse Appts Only)

At any time for EMERGENCIES
telephone 999 for an Ambulance

 

What to do in an emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department
or call 999.

If you suspect a stroke act FAST

FAST Stroke Image

What is FAST?

FAST requires an assessment of three specific symptoms of stroke:

  1. Facial weakness - can the person smile? Has their mouth or eye drooped?
  2. Arm weakness - can the person raise both arms
  3. Speech problems - can the person speak clearly and understand what you say?
  4. Time to call 999

 

 

About Us

We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team.  Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position. We aim to provide you and your family with the highest quality of health care within the setting of a purpose built health centre.

The areas served by this Practice are:

  • Ashurst
  • Birch Green
  • Whalleys
  • Elmers Green

**PATIENT NOTICE**

Update following the NHS Cyber Attack

Ashurst Primary Care will be open on Monday following the cyber attack which took place on Friday 12 May 2017 and affected the NHS and many other organisations around the world.

We have been working all weekend to try to combat the impact of this global cyber attack, however, the impact is very significant and it is therefore unfortunately very likely that our services will be affected during the week ahead.  We would appreciate your help and patience this week while we try to restore a normal service.

Along with NHS West Lancashire CCG, we would also strongly encourage patients to consider other health service options that are available locally which may be able to help you instead e.g. pharmacists. We shall be dealing with urgent appointments as a priority as these patients may require more immediate care and support. As we will be running a limited service some of the more routine patient appointment reviews may have to be rebooked for a later date.  There is also likely to be delays faced where patients have ordered their repeat prescriptions online via Patient Access. We acknowledge this is an inconvenience but would be grateful for your support during this time.

Those patients who can access their own records should continue to do so. If you need to attend surgery if you can bring copies of your prescriptions with you that would be useful. This week, although we remain open, we may not have full access to patient records, prescriptions and appointment systems. The NHS is asking patients to continue to use the NHS wisely and remember that they can seek help and advice from a range of other sources, such as pharmacies or 111.

What you can do to help

  • Before contacting the practice, consider if it is urgent, could it wait or could you be helped by another service for example NHS 111 or your local pharmacy?
  • People who have GP appointments should turn up as normal unless they are contacted directly and told not to. Please do not ring us to check as we will be extremely busy.
  • If you need to book an urgent GP appointment on Monday morning, you will be able to do so but please bear with us if you have difficulty in getting through to your practice and keep trying.
  • Please bear in mind that we may be running more slowly than usual and be patient with staff.

Thank you for help,
we apologise for any inconvenience

The Practice is now up and running for normal routine appointments.

May Closing Times

The Practice will be CLOSED on the following dates:

  • Monday 01 May 2017
  • Monday 29 May 2017

If you require a Doctor in an EMERGENCY, please ring: 111 - This number is FREE OF CHARGE; if you are unable to get through please ring: 01695 574 634

New Service for Patients - Named GP

Dear Patient,
You may be aware that from June 2015 all practices are required to provide their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.  This is to inform you that Dr Saxena will be your named GP.

Dr Saxena will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.

You do not need to take any further action; this is for information only.

Kind Regards
Chris Forrest
Practice Manager

Newly Registered Patients

In order to register with this Practice as a permanent patient:

  • You must reside within the Practice Area.
  • All members of the family must attend for an appointment with the Health Care Assistant.
  • Proof of residency must be provided.
  • Proof of current repeat medication provided, where appropriate.

The Doctor reserves the right to refuse your application. 

Temporary Residents

We are always happy to see any relatives or friends staying with you if they need a Doctor or Nurse. They will need to fill out a short form for the information to be returned to their own Doctor. Please arrive 10 minutes before your appointment to allow time for completion of the necessary forms.

Zero Tolerance

The Doctors and Staff of this Surgery re-affirm their commitment to do everything possible to protect themselves, patients and visitors from unacceptable behaviour and their zero tolerance of any incident that may cause hurt, alarm, damage or distress.  This includes actual or threatened physical violence or verbal abuse, which leads to fear for a person's safety.

In this situation we are obliged to notify the patient in writing of their removal from the list, and record in a patient's medical records the fact of the removal and circumstances leading to it.  The WLCCG is then responsible for providing further medical care for such patients.

Disabled Patients

Access ramps and disabled toilet facilities are available.  All consulting rooms are easily accessed.

Out of Hours Service

  • Weekdays 6:30pm - 8:00am
    • Contact NWAS - Tel: 111
  • Weekends 24 hours
    • Contact NWAS - Tel: 111

Walk in Centre / 01695 588 640

  • Weekdays 7:00am - 9:00pm
  • Weekends / Bank Holidays 9:00am - 4:00pm

If you are calling on behalf of someone else please have relevant information available, such as:

  • address
  • date of birth
  • current medication
  • name of their GP.

If considered necessary you will be referred to a duty Doctor or Nurse Practitioner who will contact you and, either give further telephone advice, or ask you to attend a local centre or in appropriate circumstances visit you at home.

NHS 111 offers free health information and advice 24-hours a day. For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647. If English is not your preferred language you can choose to use a confidential translation service.